Main Data Protection Policy
Summary
We will collect, use or disclose
personal data for reasonable business purposes only if
there is consent or deemed consent from the individual
and information on such purposes have been notified. We
may also collect, use or disclose personal data if it is
required or authorised under applicable laws.
Collection of Personal Data
We collect personal data from
clients, customers, business contacts, partners,
personnel, contractors and other individuals. Such
personal data may be provided to us in forms filled out
by individuals, face to face meetings, email messages,
telephone conversations, through our websites or
provided by third parties. If you contact us, we may
keep a record of that contact.
We collect these personal data
when it is necessary for business purposes or to meet
the purposes for which you have submitted the
information.
We will only collect, hold,
process, use, communicate and/or disclose such personal
data, in accordance with this policy. If you are acting
as an intermediary or otherwise on behalf of a third
party or supply us with information regarding a third
party (such as a friend, a colleague, an employee etc),
you undertake that you are an authorised representative
or agent of such third party and that you have obtained
all necessary consents from such third party to the
collection, processing, use and disclosure by us of
their personal data. Because we are collecting the third
party’s data from you, you undertake to make the third
party aware of all matters listed in this policy
preferably by distributing a copy of this policy to them
or by referring them to our website.
Use of Personal Data
We use personal data for the
following purposes:
- to provide our services
- to respond to the
individual’s request or for the purposes for which
it was provided to us as stated at the time of the
collection (or as is obvious from the context of
collection)
- to maintain contact with
clients and other contacts
- to keep clients and other
contacts informed of the services we offer, industry
developments,service offerings, seminars and other
events we are holding, that may be of interest to
them
- for general management and
reporting purposes, such as invoicing and account
management
- for recruitment purposes
- for purposes related to the
employment of our personnel and providing internal
services to our personnel
- all other purposes related
to our business.
You may choose to unsubscribe
from mailing lists, registrations, or elect not to
receive further marketing information from us by
contacting us, or if we have contacted you by email, you
may reply in that email to notify us. Please allow 28
days for your request to be processed.
Disclosure of Personal Data to
Third Parties
We do not disclose personal data
to third parties except when required by law, when we
have your consent or deemed consent or in cases where we
have engaged the third party such as data intermediaries
or subcontractors specifically to assist with our
company’s activities. Any such third parties whom we
engage will be bound contractually to keep all
information confidential.
Access to and Correction of
Personal Data
Upon request, we will provide
the individual with access to their personal data or
other appropriate information on their personal data in
accordance with the requirements of the PDPA.
Upon request, we will correct an
error or omission in the individual’s personal data that
is in our possession or control in accordance with the
requirements of the PDPA.
We may charge for a request for
access in accordance with the requirements of the PDPA.
Withdrawal of Consent
Upon reasonable notice being
given by an individual of his withdrawal of any consent
given or deemed to have been given in respect of our
collection, use or disclosure of his personal data, we
will inform the individual of the likely consequences of
withdrawing his consent. We will cease (and cause any of
our data intermediaries and agents to cease) collecting,
using or disclosing the personal data unless it is
required or authorised under applicable laws.
Accuracy of Personal Data
We will make a reasonable effort
to ensure that personal data collected by us or on our
behalf is accurate and complete.
Security and Protection of
Personal Data
We have implemented generally
accepted standards of technology and operational
security to protect the personal data in our possession
or under our control and to prevent unauthorised access,
collection, use, disclosure, copying, modification,
disposal or similar risks. All FSE personnel follow a
network-wide security policy. Only authorised FSE
personnel are provided access to personally identifiable
information and these personnel have agreed to ensure
confidentiality of this information. FSE’s policy is to
use secure socket layer technology for the protection of
credit card information submitted through web forms.
This policy is also required for any fulfilment agents
of FSE.
Retention of Personal Data
We will cease to retain personal
data, as soon as it is reasonable to assume that the
purpose for collection of such personal data is no
longer being served by such retention, and such
retention is no longer necessary for legal or business
purposes.
Transfer of Personal Data
outside of Singapore
We will ensure that any
transfers of personal data to a territory outside of
Singapore will be in accordance with the PDPA so as to
ensure a standard of protection to personal data so
transferred that is comparable to the protection under
the PDPA.
Privacy on Our Web Sites
This Policy also applies to any
personal data we collect via our websites. Cookies may
be used on some pages of our websites. “Cookies” are
small text files placed on your hard drive that assist
us in providing a more customised website experience.
Cookies are now used as a standard by many websites to
improve users’ navigational experience. If you are
concerned about cookies, most browsers permit
individuals to decline cookies. In most cases, a visitor
may refuse a cookie and still fully navigate our
websites, however other functionality in the site may be
impaired. After termination of the visit to our site,
you can always delete the cookie from your system if you
wish.
Because we want your website
experience to be as informative and resourceful as
possible, we may provide a number of links to third
party websites. We assume no responsibility for the
information practices of these third party websites that
you are able to access through ours. When a visitor to
our website links to these third party websites, our
privacy practices no longer apply. We encourage you to
review each website’s privacy policy before disclosing
any data.
Data Protection Officer
If you believe that information
we hold about you is incorrect or out of date, or if you
have concerns or further queries about how we are
handling your personal data, or any problem or complaint
about such matters, please contact our Data Protection
Officer Rosalind Foo, at sales@fengshengelectric.com
Modifications
We reserve the right to modify
or amend this Policy at any time. The effective date
will be displayed at the beginning of this Policy. To
keep you informed, we will notify changes to this Policy
by prominently identifying the alteration for a period
of not less than two weeks on our home page at http://www.fengshengelectric.com.sg
